General Terms & Conditions

This General Terms & Conditions policy (hereinafter referred to as the “Policy”) governs the use of our website (the “Site”) for men’s clothing and establishes the rights and responsibilities of both the company and its customers. By accessing or using the Site, you agree to comply with the terms outlined below. Our goal is to protect customer rights and provide a seamless shopping experience.

1. Privacy & Data Protection

We are committed to safeguarding our customers’ personal information and ensuring a secure shopping experience.

• Personal details provided during registration (e.g., name, address, email) will remain confidential and will not be shared with third parties.

• Payment information (credit/debit card details) is encrypted and securely stored on protected servers.

• Customer data will be used exclusively for order processing, service improvement, and communication related to purchases.

2. Products & Stock Availability

• All products listed on the Site meet high-quality standards.

• Stock availability is updated in real-time to reflect the latest inventory.

• If a product becomes unavailable after an order is confirmed, the customer will be promptly notified and offered alternative options or a full refund.

3. Orders & Payment Terms

• Orders are processed exclusively through our online platform.

• We accept the following payment methods:
  ✅ Credit/Debit Cards (Visa, Mastercard, Maestro)
  ✅ Google Pay
  ✅ Apple Pay
  ✅ Bank Transfer

• In the event of a technical issue during payment, customers can reach out to our support team for assistance.

• Upon successful order placement, an automated confirmation email will be sent to the customer.

4. Customer Support & Business Hours

Our dedicated support team is available 7 days a week to assist with inquiries.

• Working hours: 10:00 AM – 10:00 PM (Azerbaijan Time)

• Contact Channels:
  📧 Email: contact@mistyrose-salamander-647719.hostingersite.com
  📞 Phone: +994 51 735 77 19

5. User Responsibilities

By using our Site, customers agree to the following responsibilities:

• Providing accurate and up-to-date information during registration and checkout.

• Refraining from any illegal activity, fraudulent transactions, or actions that violate third-party rights.

• Respecting intellectual property laws—site content (text, images, and designs) is protected by copyright and cannot be used without permission.

6. Dispute Resolution

We prioritize resolving disputes fairly and efficiently.

• Any disputes will first be addressed through mutual agreement and customer support.

• If no resolution is reached, disputes will be settled in accordance with the laws of the Republic of Azerbaijan.

• Decisions made by relevant state authorities will be respected in the resolution process.

7. Policy Updates & Amendments

• We reserve the right to update this Policy as needed.

• Any changes will be announced on the Site, and updates will apply to orders placed after the announcement date.

📅 Last Updated: April 1, 2025